Privacy Policy

At JN Coops, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, interact with our services, or make purchases.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you make a purchase or create an account, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (handled securely by our payment gateway; we do not store card details)

1.2 Product Configuration Information

When you select a product or customize its specifications (e.g., size, material, add-ons), we collect:

• Selected product details
• Custom specification choices
• Price adjustments based on chosen options

This information helps us generate accurate product pricing and fulfill your order.

1.3 Browsing & Technical Data

We may automatically collect:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on the website
• Cookies and similar tracking technologies

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

2.1 Process and Fulfill Orders

• Confirm your order
• Calculate pricing (including specification-based additional cost)
• Arrange delivery
• Provide customer support

2.2 Improve User Experience & Website Functionality

• Personalize content
• Save your product selections
• Enhance performance and layout

2.3 Communication

• Send order confirmations, updates, and support responses
• Notify you of new products, offers, or updates (only if you subscribe)

2.4 Legal & Security Purposes

• Prevent fraudulent payments
• Comply with local and international legal requirements
• Maintain secure website operations

3. Payment Processing

JN Coops uses trusted third-party payment gateways to handle all payments securely.

Important Notes:

• We do not store or have access to your credit/debit card details.
• All transactions are encrypted and processed directly by the payment gateway provider.
• Payment gateways may process your data according to their own privacy policies.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve navigation
• Understand customer preferences
• Save cart items and product configurations
• Analyze site performance

You can manage or disable cookies through your browser settings, but some site features may stop working correctly.

5. How We Share Your Information

We do not sell, rent, or trade your personal data.

We may share your information with:

• Payment processors (to complete your transactions)
• Delivery partners (to deliver your products)
• Technical service providers (hosting, analytics, security)
• Law enforcement (only when required by law)

All partners adhere to strict confidentiality and data-protection standards.

6. Data Protection & Security

We take data security seriously. Measures include:

• SSL encryption
• Secure server infrastructure
• Regular security audits
• Restricted access to personal information

However, no internet transmission is 100% secure, and users share information at their own risk.

7. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at:
support@jncoops.com

8. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Provide customer support
• Meet legal and regulatory obligations

Afterward, your data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the site implies acceptance of these changes.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact:

JN Coops
Website: https://jncoops.com/contact/